
Before working with a roofing company, asking some important questions will make sure that homeowners or businesses spend their money on a quality roof project. Kanga Roof is open to all questions from potential customers and past clients if it will give them peace of mind when working with us.
Asking the right questions to any professional will lower the risk of being scammed. Roofing contractors should be able to answer all of these questions with confidence. If an individual has any suspicions, consider using a different roofing contractor. Here are some questions to ask your roofing contractor before you hire them for a roofing project.
How Long Have You Been In Business?
Knowing how long a roofing company has been in business will tell their clients a little bit about their experience and skills. While a roofing contractor may just be starting out, if they can show past work or any formal training they have completed, the years in business may not be as important.
However, if a business says they have been operating for 5+ years, but has little work or reviews to show for it, customers may want to think twice. An experienced roofer will have dealt with many obstacles and issues and come out successful on the other side.

Can You Provide An Estimate In Writing?
A written estimate will save the contractor and the homeowner from any confusion when it is time for payment. Written estimates will detail all costs, fees, cost of materials, labor times, permits, and other expenses. Having an easy-to-read estimate will provide a breakdown of the project’s budget and potential timeline. Having something in writing will prevent hidden fees from sneaking up on the customer.
What Previous Jobs Of Yours Can I Go See?
One of the basic questions to ask a roofing contractor is to see their past work. If a company can not tell you about past work, show photos, or give the contact info of past clients, they are often not a reputable company. A roofing company located in the city of the client will have done work in the surrounding area. If the company can’t show you their work, ask neighbors or surrounding businesses if they have worked with this company before.
How Will You Protect My Home From Damage?
During a construction project, there will be a lot of tools and equipment around. Especially in a roofing project, there will be workers climbing on top of a roof and on a building that should not cause damage when done appropriately. However, inexperienced companies may take more risks and be careless when working on a roof. This could cause damage to the siding, existing roof structure, or landscaping.
Asking a roofing contractor what safety measures they will have in place can protect the company from legal trouble and the building from damage. A new roof or a roof repair should improve the safety of a space, not compromise it further.

What Is The Timeline Of My Project?
Working on many projects will give contractors an idea of how long a typical project will take. A professional contractor will know what issues could arise and how they could offset project completion. A good contractor will give an honest timeline and keep the client updated on potential setbacks. Weather, demand for materials, available workers, and the roof size will all change the timeline of a roofing project.
How Will You Handle Unforeseen Issues?
While we all know that unforeseen issues are common, knowing how to handle them professionally is a sign of a good roofing company. Their communication style, professionalism when working with additional companies, and working to obtain permits in the proper manner will show a contractors true colors.
Do You Offer A Warranty?
A warranty should cover manufacturer and contractor errors when installing the roofing materials. If a contractor doesn’t offer a warranty, a home or business could find themselves replacing materials sooner than planned. Paying for replacement or other damages that aren’t covered by a warranty will need to be paid for out of the homeowner’s or business owner’s pocket.
Contractors From Kanga Roof
We are a family-owned business that has been in business for over 45 years. Our owner Rex started with his love of carpentry and has passed the reins down to his son Doug. We are a recommended roofer in the state of Utah and have also been awarded the Technician Seal of Safety. Kanga Roof will do all in our power to give you the highest quality roofing on the market. Think we would be the perfect fit for you? Reach out to us and see what roofing incentives we have currently available.
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